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Roles and Permissions

Administration Roles & Permissions on StarMeUp

Updated over a year ago

The Roles and permissions section allows you to manage who will have access to the StarMeUp administration, and what type of access they will have.

You will be able to assign different (standard) roles to different people. And depending on their role, these people will receive different permissions that you can manage and edit at any time. You and only you define those permissions. You can also create custom roles, adapted to your specific needs.

Standard Roles

Below you’ll find the types of standard roles within StarMeUp and their respective permissions. Remember that you can manage these roles as and when you want.

Platform Administrator

This is the person who manages the product from end to end. You can configure key platform permissions, as well as assign and remove permissions within the platform. We suggest that few administrator users have this role, since it is the most complete of all, and the one with 100% access to the Administration Panel.

What can a Platform Administrator do?

What cannot a Platform Administrator do?

The Platform Administrator has unlimited access to all sections of the platform. And he is the only one who has permissions to:

  • manage administration roles and permissions;

As mentioned above, the Platform Administrator has unlimited access to all sections of the platform, therefore, there is nothing he cannot do.

Community Manager

This is the person who sets up the platform and tracks product adoption.

What can a Community Manager do?

What cannot a Community Manager do?

Community Manager has permissions to:

  • configure Engagement and Performance modules within the community;

  • register new users;

  • set up organizational structures; moderate reported content;

  • access platform analytics and reports

The Community Manager does NOT have permissions to:

  • manage administration roles and permissions;

  • manage the Engagement module: recognitions, moments, surveys, communications;

  • manage the Performance module: goals, feedback, evaluations.

Content Moderator

This is the person in charge of managing the content that end users will see.

What can a Content Moderator do?

What cannot a Content Moderator do?

Content Moderator has permissions to:

  • set up organizational structures;

  • manage the Engagement module and its specific analytics: recognitions, surveys, communications;

  • manage the Performance module and its specific analytics: goals, feedback, evaluations;

  • moderate reported content.

Content Moderator does NOT have permissions to:

  • register new users;

  • set up Engagement and Performance modules within the community;

  • access the platform's analytics and reports.

Analyst

This is the person in charge of monitoring the general analytics of the platform, and also the specific analytics of certain modules.

What can an Analyst do?

What cannot an Analyst do?

Analyst has permissions to:

Access the analytics and reports of the platform, in whole or in part.

Analyst does NOT have permissions to:

  • manage administration roles and permissions;

  • register new users;

  • configure Engagement and Performance modules within the community; set up organizational structures; manage the Engagement module and its specific analytics: recognitions, surveys, communications;

  • manage the Performance module and its specific analytics: goals, feedback, evaluations;

  • moderate reported content.

Custom Roles

These are roles with specific permissions that give access to specific sections of the platform. For example: people who are only going to manage the user payroll; or that they are only going to be in charge of the survey module. Only the Platform Administrator can create and name these roles.

What can a Custom Role do?

What cannot a Custom Role do?

Manage all those sections and modules to which you were given access.

Manage administration roles and permissions; Manage all those sections and modules to which you were NOT given access.

If you need to create a Custom Role, please follow these steps

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